Terms of service

Welcome to Pikataloge. These Terms of Service govern your access to and use of the Pikataloge website, products, services, and online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Pikataloge

Pikataloge is an online retail store offering Pokémon-related products and collectibles.

Contact Information:

Email: contact@pikataloge.shop
Address: 93 Tapleys Hill Road, Elizabeth Vale SA 5112, Australia
Phone: +1 (479) 345-1674

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing products on behalf of another person or entity, you confirm that you have authority to do so.

3. Website Use

You agree to use the Pikataloge website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with the security or operation of the website.

• Introduce viruses, malware, or other harmful software.

• Copy, reproduce, or exploit website content without authorization.

• Use automated systems to scrape or collect website information without permission.

• Impersonate another person or provide misleading information.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or services.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability are accurate.

However, product packaging, colors, artwork, and other visual details may vary from images displayed on the website.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.

5. Product Availability

All products are subject to availability.

Adding an item to your shopping cart does not guarantee that the item will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we may contact you regarding available options, including cancellation and refund where appropriate.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order but does not necessarily constitute final acceptance of the order.

We reserve the right to refuse or cancel an order in circumstances including:

• Product availability issues

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Shipping restrictions

• Payment authorization problems

• Other legitimate business or legal reasons

If we cancel an order after payment has been received, we will arrange an appropriate refund in accordance with applicable law.

7. Pricing

Prices displayed on our website are subject to change without notice.

We make reasonable efforts to ensure that prices are accurate. If a significant pricing error occurs, we may contact you before fulfilling the order.

Where an order cannot reasonably be fulfilled at the incorrect price, we may cancel the affected order and provide a refund where applicable.

8. Payments

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process payments.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

We do not intentionally store complete payment card details on our own systems where payment processing is handled by third-party payment providers.

9. Shipping and Delivery

Shipping is subject to our Shipping Policy.

Delivery estimates are provided for guidance only and may be affected by carrier delays, customs processing, weather, public holidays, incorrect addresses, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

10. Returns, Refunds, and Exchanges

Returns and refunds are governed by our Return and Refund Policy.

Nothing in our policies is intended to exclude or restrict any consumer guarantees or other rights that cannot legally be excluded under applicable Australian law.

11. Pre-Orders

Certain products may be offered for pre-order.

Pre-orders may have estimated release dates that are subject to change by manufacturers, distributors, suppliers, or other circumstances.

Pre-order purchases are subject to our Pre-Order Policy.

12. Pokémon and Third-Party Intellectual Property

Pokémon, Pokémon character names, logos, artwork, trademarks, and related intellectual property belong to their respective owners.

Pikataloge does not claim ownership of third-party intellectual property.

All third-party trademarks and intellectual property displayed on our website remain the property of their respective owners.

Unless expressly stated otherwise, nothing on this website should be interpreted as representing an endorsement, sponsorship, partnership, or affiliation with the respective intellectual-property owners.

13. Intellectual Property

Unless otherwise indicated, the content created for and displayed on the Pikataloge website—including text, graphics, website design, logos, photographs, and other materials—is owned by or licensed to Pikataloge.

You may access the website for personal, non-commercial use.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

14. User Content

If you submit reviews, comments, photographs, testimonials, or other content to Pikataloge, you agree that you have the necessary rights to submit that content.

You grant Pikataloge a non-exclusive, royalty-free license to use, reproduce, display, and publish submitted content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, defamatory, or otherwise inappropriate.

15. Third-Party Services and Links

Our website may use or link to third-party services, payment processors, shipping providers, analytics services, or other external websites.

We are not responsible for the content, security, availability, or practices of third-party services that we do not control.

Your use of third-party services may be subject to the third party's own terms and policies.

16. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, security issues, updates, or circumstances beyond our reasonable control.

17. Disclaimer

To the maximum extent permitted by law, information provided on our website is supplied for general informational purposes.

We do not guarantee that every piece of website content will always be complete, accurate, current, or error-free.

Nothing in these Terms excludes rights or guarantees that cannot legally be excluded.

18. Limitation of Liability

To the extent permitted by applicable law, Pikataloge will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including rights and remedies available to consumers under the Australian Consumer Law.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This clause does not apply to the extent that the relevant loss was caused by Pikataloge's own unlawful conduct or where such an exclusion is prohibited by law.

20. Privacy

Your use of our website is also subject to our Privacy Policy.

We collect, use, store, and handle personal information in accordance with applicable privacy laws and our Privacy Policy.

21. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by law.

22. Governing Law

These Terms are governed by the laws applicable in South Australia, Australia, unless mandatory consumer protection laws in another jurisdiction apply to your transaction.

Any dispute will be handled in accordance with applicable laws and regulations.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

24. Entire Agreement

These Terms, together with our other applicable store policies, constitute the terms governing your use of the Pikataloge website and your purchases from our store.

Where there is a conflict between these Terms and a mandatory legal right, the mandatory legal right will prevail.

25. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Pikataloge
93 Tapleys Hill Road
Elizabeth Vale SA 5112
Australia

Email: contact@pikataloge.shop
Phone: +1 (479) 345-1674

We appreciate your interest in Pikataloge and thank you for choosing our store.